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St Clement's High School


At St Clement's High School we work hard to create a safe environment in which students feel secure, are able to talk, and that they feel listened to.  All staff and governors  are trained in Safeguarding using the Norfolk County Council training programme.  Our safeguarding policy can be found on the  website under policies, along with other policies relating to the care and safety of students, staff and visitors.  

What is Safeguarding?

Safeguarding covers all aspects of keeping children safe and we promote the welfare of children by:

  • protecting children from maltreatment;
  • preventing impairment of children’s mental and physical health or development;
  • ensuring that children grow up in circumstances consistent with the provision of safe and effective care; 
  • taking action to enable all children to have the best outcomes.

As a school there are set government guidelines which we have to adhere to regarding the safeguarding of our children. Some of these are listed below:

We also expect all staff and visitors to treat each other with respect and to behave professionally.

All staff are required to wear their staff lanyards at all times. All Visitors and Volunteers are always required to sign in and out and wear a visitor badge whilst on school grounds.

Who to Contact if you have Concerns

If you have any concerns or are worried about your child’s or anybody else’s safety or wellbeing you can contact any of the members of staff listed below: 

Mr C Wood Deputy Headteacher and Designated Safeguarding Lead 
Mr N Pack Governor

Mr L Feaviour

Mrs E Cawston

Mrs R Fisher

Mrs K Street

Safeguarding Team 

All reports of any concerns should be channelled through the Designated Safeguarding Lead (DSL). 

If you are concerned about a child in Norfolk and want to speak to someone outside of school hours, please know that everyone can contact CADS on 0344 800 8020. Or NSPCC to make an anonymous referral: 0808 800 5000.

If your concern is about a staff member or volunteer you should report this to the Headteacher, Mr N Wllingham.

If your concern is about the Headteacher you should inform the Chair of Governors, via the school office.

Operation Encompass 

Encompass has been set up to help school provide support to children who have been present at incidents of domestic violence. 

St Clements High School will be taking part in a jointly run operation with Norfolk County Council and Norfolk Police.

The school will receive a confidential phone call from the Multi-Agency Safeguarding Hub before 9am on the morning after any domestic incident where a child at our school had been involved, present or witnessed.

The information is given to the school's Key Adults who are:

  • Mr Wood
  • Mrs Street
  • Mrs E Cawston
  • Mrs R Fisher

They will then enable support to be given dependent on the needs and wishes of the child.

We are keen to offer the best support possible to our pupils, and we believe this is going to be extremely beneficial to all those involved.

For further information please download the letter sent to parents here.

For more information on Operation Encompass please click on the link below:

Operation Encompass

Safeguarding Children 

For information regarding our safer schools partnership with the Norfolk Constabulary and ways to help protect and safeguard your child. Please click on the links below:


The Child Exploitation and Online Protection Centre (CEOP) is the UK’s national centre dedicated to protecting children from harm both online and offline. CEOP’s Thinkuknow education initiative aims to empower children and young people to enjoy online technologies safely.

CEOP have released the 'Parents' and Carers' Guide to the Internet' - a short, entertaining TV-style programme looking at what it’s like to bring up children in the online world. The programme will help you to:

  • Stay up to date with the technology your children are using;
  • Understand steps you can take to keep your children safe online; and
  • Know what action to take and where to seek further support if things go wrong.

Safer School Partnership

We have joined forces with the Safer Schools Partnership run by the Norfolk Constabulary to ensure that our pupils are kept  safe, reduce the risk of being drawn into crime, antisocial or extremist behaviour.  To improve the safety of the school and surrounding area, building positive relationships between pupils and police.  It also promotes shared values and improves relations generally within the school and the wider community. Please click on the link to view more about the work of the Safer Schools Partnership:  

Norfolk Constabulary - Safer Schools Partnership (SSPs)

Safer Schools Partnership Newsletter 

Operation Encompass

Encompass has been set up to help school provide support to children who have been present at incidents of domestic violence.

Additional school Safeguarding documentation can be found here.

Internet Safety 

Do you ever feel that your children know more about online technologies than you do? You're not alone. The Internet and online technologies are an important part of children’s lives at home and school, providing great opportunities for learning, communicating, playing and creating.

As we know, these technologies create huge opportunities for us all; however, they can sometimes be a bit overwhelming, and present challenges to keeping your family safe online.

The Child Exploitation and Online Protection Centre (CEOP) is the UK’s national centre dedicated to protecting children from harm both online and offline. CEOP’s Thinkuknow education initiative aims to empower children and young people to enjoy online technologies safely.

CEOP have released the 'Parents' and Carers' Guide to Cyber Security' - a short, video looking at how to become more Cyber Aware.

Additional videos and presentations about online safety can be found by clicking here

Useful Links:

Web Address


A link to the CEOP site, which provides parents with advice on Internet safety.


Thinkyou Know Activities - have been created to support parents during Covid-19 and the closure of schools. The 15 minute activities have been designed for children and parents to help understand more about online safety. To take part click on the links below:
Home Activity Packs for ages 11 - 13
Home Activity Packs for ages 14+

A direct link to the 'Parents' and Carers' Guide to the Internet, including keeping your child safe online

Welcome to Parents BBFC - the website which allows parents to make an informed decision about what films their children watch and the games they play.

Pocket Guide to Social Media Safeguarding  An A-Z Pocket Guide of Social Media Apps produced by the Norfolk Constabulary for parents.
Sexting Leaflet A guide produced by the Norfolk Constabulary on the consequences of sexting.
Child Safety On Line  Social Media Guide for Parents
Snapchat - Meet Up (New Feature) When Snap Maps became a new feature a few years ago there was widespread outrage, particularly that it was turned on by default and users were not notified of this. Snapchat has now added another layer onto this feature called Meet Up which pairs with Apple Maps or Google Maps to give exact directions to a person, as long as they are Snapchat Friends.

Whilst we can understand the benefit, to ensure your son/daughter is safe it is worth checking their privacy settings, including Ghost Mode, on their Snapchat account. You can find details HERE

Further advice, guidance and support

Just One Norfolk website:

Phone: 0300 300 0123

A local resource providing advice on all aspects of life for a child/ young person.  Specific information about emotional health for young people and parents.  An App is also available.

Chat health

Text: 07480 635060

ChatHealth is a confidential text messaging service that enables children and young people (aged 11-19) to contact their local public health nursing (school nursing) team. You can get in touch for advice about any aspect of your physical or emotional health.

Young Minds:

Lots of information about young people’s mental health, with various resources available.  Parents’ helpline also available.


Kooth has helpful articles, personal experiences and tips from young people and our Kooth team. There are discussion boards where you can chat or join a conversation with the friendly Kooth community. Lots of topics to choose from! You can also chat to the kooth  team about anything that’s on your mind. Message kooth or have a live chat.  

Childline website:

Phone: 0800 1111

Get help and advice about a wide range of issues, call us, talk to a counsellor online, send Childline an email or post on the message boards.Lots of advice for children, young people and parents/ carers.  Plenty of ideas for activities too.


Phone: 116 123


We're waiting for your call. Whatever you're going through, a Samaritan will face it with you. We're here 24 hours a day, 365 days a year.


Phone: 0800 1111

Call us or email


Phone: 0300 123 3393 9am to 6pm, Monday to Friday (except for bank holidays)

Text: 86463

Mind offers information and advice to people with mental health problems.

NCC Youth Hub

We would like to draw your attention to the new Youth Hub pages on the NCC website. .

This is part of the NCC site which has just been launched to provide information and advice for children and young people in Norfolk.  

Norfolk and Suffolk NHS

First Response Tel: 0800 196 3494

A 24/7 service for people of Norfolk and Suffolk requiring mental health care, advice and support

West Norfolk Carers:

West Norfolk Carers are still here for telephone support. There are running Zoom online meetings for young carers and young adult carers and support on their Facebook groups. 

They are still taking referrals for all unpaid carers and families and will support them by telephone, and can also signpost to volunteers who can help with shopping, prescriptions etc.

Telephone 01553 768155

Healthy Child Pathway Team (formerly School Nursing) 

The Healthy Child Pathway Team is 'open for business' as usual and are there to help with advice and information for families and schools.  Just call our 'Just One Number' on 0300 300 0123 and help and advice will be at the end of the line for parents and children. For information leaflet  please click here to view 



Links to additional School Safeguarding Documents can be found by clicking here.